Terms and Conditions

Effective date: July 8, 2026

These Terms and Conditions (the “Terms”) govern your access to and use of the products and services provided by Deva (“Deva,” “we,” “our,” or “us”), including:

• Deva — the deva.me platform and account system, including “Login with Deva” single sign-on (SSO);
• Genie — our hosted AI agent, delivered through the Genie Mac app, web app, and mobile apps;
• Deva Agent Key — our developer platform providing account identity, API credentials, model and tool access, usage metering, and credits.

We refer to these collectively as the “Service.” By creating an account, accessing, or using any part of the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service. These Terms consolidate and supersede the prior separate Genie and Deva Agent Key terms. Please read Sections 13–15 and 20 carefully: they limit our liability, require you to indemnify us, and require that disputes be resolved through binding individual arbitration and waive your right to a jury trial and to participate in class actions (subject to your right to opt out described in Section 20).

1. Eligibility

You must be at least 13 years old (or the minimum age required in your jurisdiction) to use the Service. If you are under the age of majority where you live, you may use the Service only with the involvement and consent of a parent or legal guardian who agrees to be bound by these Terms. If you use the Service on behalf of an organization, you represent and warrant that you are authorized to bind that organization to these Terms, and “you” refers to that organization. You represent that you are not barred from using the Service under the laws of any applicable jurisdiction.

2. Accounts and Deva SSO

Access to the Service is tied to a Deva account. You are responsible for maintaining the security and confidentiality of your account credentials and any API keys issued to you, and you are solely responsible for all activity that occurs under your account, whether or not authorized by you. You are responsible for all use of, and all activity, requests, charges, and actions taken through, any API keys issued to you, including by any agent, application, or third party using them, whether or not authorized by you. You agree to provide accurate information and keep it up to date, and to notify us promptly of any unauthorized use or security breach. We are not liable for any loss or damage arising from your failure to safeguard your credentials. We may suspend or terminate accounts that violate these Terms or that present a security, abuse, legal, or non-payment risk, and we may do so immediately and without prior notice where we deem it necessary.

3. The Products

Genie provides an AI assistant with a private, isolated cloud workspace, including chat, voice control, files, terminal, and the ability to run coding agents. Deva Agent Key provides account identity, API credentials, model and tool access, usage metering, credits, and related developer web surfaces. You are solely responsible for the agents, applications, prompts, tools, integrations, content, and data you configure, connect to, or generate through the Service, and for all consequences of their operation.

When you connect third-party accounts or services to the Service — for example email, messaging, calendar, code-hosting, storage, social, or payment accounts such as Gmail, Slack, GitHub, Google Drive, or Stripe — and authorize the Service or your agents to access, read, or act within them, you represent and warrant that you are permitted to grant that access and that doing so does not violate any agreement with or policy of the relevant third party. You are solely responsible for all actions the Service and your agents take within those connected accounts, and Deva is not responsible or liable for those third parties’ terms, security, availability, or acts, or for any suspension, restriction, or loss of access to your connected accounts.

4. Acceptable Use

You agree not to use the Service, and not to permit any agent, application, or end user acting through your account to use the Service, to:

• Violate any law, regulation, or third-party right;
• Infringe intellectual property, privacy, publicity, or other rights;
• Transmit malicious code, spam, malware, or unlawful, harmful, harassing, defamatory, or fraudulent content;
• Generate or facilitate content that exploits or endangers minors, promotes violence or self-harm, or violates the acceptable-use or safety policies of any integrated provider;
• Bypass, disable, or circumvent rate limits, usage metering, credit accounting, security controls, or the terms of any third-party provider accessed through the Service;
• Interfere with, disrupt, overload, or compromise the integrity, security, or performance of the Service or Deva infrastructure;
• Access the Service to build or train a competing product or service, or use the Service, its outputs, or its underlying models to train, fine-tune, benchmark, or develop a competing or similar AI model, product, or service, or resell or provide the Service to third parties except as expressly permitted;
• Reverse engineer, decompile, or attempt to extract source code, except to the extent this restriction is prohibited by law;
• Use the Service, or any output, to make or facilitate decisions about an individual’s eligibility for employment, credit, housing, insurance, education, or other benefits, or for any purpose regulated by the U.S. Fair Credit Reporting Act (FCRA) or similar laws;
• Use the Service in any high-risk activity or environment where failure could lead to death, personal injury, or severe physical, environmental, or property damage (including life-support, emergency, aviation, nuclear, or critical-infrastructure systems).

We may investigate suspected violations, remove or disable content or agents, and cooperate with law enforcement. You are responsible for any use of the Service that violates this section, and we have no obligation to monitor but reserve the right to do so.

5. AI Output, Autonomous Agents, and User Responsibility

The Service uses artificial intelligence and produces AI-generated responses and actions that may be inaccurate, incomplete, offensive, outdated, or otherwise inappropriate, and that may not reflect Deva’s views. AI output is not professional advice. You are solely responsible for independently verifying and evaluating all outputs before relying on them, and you assume all risk arising from your use of, or reliance on, any output. You are solely responsible for every decision and action that you or your agents take based on any output. The Service is not intended for, and you must not use it for, legal, medical, financial, safety-critical, or other high-risk purposes where errors could cause harm.

The Service can operate autonomous or semi-autonomous agents that take real-world actions on your behalf — including executing code, running commands, reading and writing files, sending messages, browsing the web, calling external tools and APIs, and initiating transactions or purchases. You are solely responsible for configuring, supervising, authorizing, and monitoring your agents and for all actions they take and all consequences of those actions, whether or not you reviewed, approved, or were aware of each individual action, including any data loss, financial loss, unauthorized access, or harm to you or third parties. To the maximum extent permitted by law, Deva is not liable for any action taken by an agent operating under your account or instructions.

6. Your Content and Data

You retain ownership of all content you submit to or generate using the Service (“Your Content”). You represent and warrant that you own or have all rights, licenses, and permissions necessary to submit Your Content and to grant the rights below, and that Your Content and its processing do not violate these Terms or any law or third-party right. You grant us a worldwide, non-exclusive, royalty-free, sublicensable license to host, store, reproduce, process, transmit, display, and create derivative works of Your Content solely as needed to operate, secure, provide, and improve the Service — including to route model and tool requests, meter usage, secure credentials, prevent abuse, and provide support. We do not claim ownership of Your Content, and we do not use Your Content or agent requests to train public foundation models. Because the Service uses AI, outputs are not necessarily unique to you: the Service may generate the same or similar outputs for other users, and, except for your ownership of Your Content, you receive no exclusive rights in any output to the extent it is not unique to you.

We may generate and use aggregated, anonymized, or de-identified data derived from use of the Service (data that does not identify you or any individual) for any lawful business purpose, including operating, analyzing, securing, and improving our products and services. You are responsible for maintaining your own backups of Your Content; we are not a data-backup service and, to the maximum extent permitted by law, are not liable for any loss, corruption, or deletion of Your Content.

7. Feedback

If you provide suggestions, ideas, feature requests, or other feedback about the Service (“Feedback”), you grant Deva a perpetual, irrevocable, worldwide, royalty-free, fully sublicensable license to use, modify, and exploit the Feedback for any purpose without any obligation, attribution, or compensation to you.

8. Credits, Karma, and Virtual Items

The Service may include credits, karma, points, or other virtual items or balances used to access features, models, or tools. These items are a limited, revocable license to access the Service and are not money, legal tender, securities, stored value, or a financial instrument. They have no cash value, are non-transferable and non-refundable except where required by law, may expire, and may be adjusted, suspended, or forfeited in accordance with these Terms or applicable product rules. Nothing in the Service constitutes financial, investment, or tax advice, and we make no representation regarding the present or future value of any credit, karma, token, or virtual item.

Deva is not a bank, custodian, money-services business, broker, exchange, or fiduciary, and does not hold, safeguard, or manage funds on your behalf. Certain credit, karma, token, or on-chain transactions may be final, irreversible, and unrecoverable once initiated, and you are solely responsible for verifying all transaction details before you or your agents initiate them. Fiat-purchased credits (credits you buy with money, as distinct from karma, tokens, gems, or other protocol, reward, or on-chain balances) may expire twelve (12) months after purchase, may be subject to a maximum balance, and may be forfeited on termination of your account, except where prohibited by law.

9. Payments, Subscriptions, and Credits

Certain features require paid subscriptions, plans, credit purchases, or top-ups. Prices, billing cycles, and usage rates are shown in-app or in the relevant product surface and may change with prospective notice. Subscriptions may renew automatically until cancelled, and you authorize us and our payment processors to charge your payment method on each renewal until you cancel. You are responsible for all applicable taxes. Payments are processed through Stripe and, for in-app purchases, through the Apple App Store and Google Play. All payments and credit purchases are final and non-refundable except where required by law or expressly stated in the product. Failure to pay may result in suspension or termination of access.

10. Third-Party Services and Bring-Your-Own Keys

The Service integrates with third-party providers — including model, search, image, voice, browser, payment, analytics, and infrastructure providers such as Anthropic, Groq, Stripe, Apple, and Google. Your use of these integrated services is subject to their respective terms and policies, and we are not responsible or liable for their availability, accuracy, acts, omissions, or practices. When you connect your own API keys for third-party providers, your usage is governed by your direct agreement with those providers, and you are responsible for compliance with and any charges under those agreements.

We may add, remove, change, substitute, suspend, or discontinue any model, tool, or third-party provider available through the Service at any time, without notice or liability, and we do not guarantee that any particular model, tool, or provider will remain available.

11. Intellectual Property

The Service, including its software, models, branding, design, and all related intellectual property, is owned by Deva or its licensors and protected by intellectual property laws. Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to use the Service for its intended purpose. All rights not expressly granted are reserved. These Terms do not grant you any right to use our trademarks, logos, or branding without our prior written consent.

12. Service Availability, Beta Features, and Changes

We may modify, limit, suspend, or discontinue any part of the Service — including features, plans, providers, models, or integrations — at any time, with or without notice, and without liability to you. We do not guarantee uninterrupted, timely, or available access. From time to time we may offer beta, preview, experimental, or early-access features, which are provided “as is,” may be changed or withdrawn at any time, may contain errors, and are used at your sole risk.

13. Disclaimer of Warranties

To the maximum extent permitted by law, the Service is provided “as is” and “as available” without warranties of any kind, whether express, implied, or statutory, including but not limited to warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, and any warranties arising from course of dealing or usage of trade. We do not warrant that the Service or any AI output will be accurate, reliable, uninterrupted, error-free, secure, or free of harmful components, or that any defects will be corrected. You use the Service at your own risk. Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you.

14. Limitation of Liability

To the maximum extent permitted by law, in no event will Deva or its officers, directors, employees, agents, licensors, or suppliers be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages, or for any loss of data, loss of profits, loss of goodwill, business interruption, or the cost of substitute services, arising out of or related to the Service or these Terms, regardless of the theory of liability and even if advised of the possibility of such damages. Deva’s total aggregate liability for all claims arising out of or related to the Service or these Terms will not exceed the greater of the total amount you actually paid to Deva in the twelve (12) months preceding the event giving rise to the claim, or one hundred US dollars (US$100). These limitations apply even if any remedy fails of its essential purpose. Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.

Time limit on claims. Any claim or cause of action arising out of or related to the Service or these Terms must be brought within one (1) year after the claim arose; otherwise it is permanently barred, to the extent permitted by law.

15. Indemnification

You agree to indemnify, defend, and hold harmless Deva and its officers, directors, employees, agents, licensors, and suppliers from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to: (a) your use of the Service; (b) Your Content and the actions of any agent operating under your account, including any claim brought by a person or entity that receives, relies on, or is affected by your agents’ messages, calls, transactions, or other actions, and any claim, investigation, or proceeding brought by a regulator or governmental authority arising from your or your agents’ use of the Service; (c) your violation of these Terms or any law; or (d) your violation of any third-party right. We reserve the right, at our own expense, to assume the exclusive defense and control of any matter subject to indemnification by you, in which case you agree to cooperate with our defense, and you will not settle any such matter without our prior written consent.

16. Termination and Suspension

We may suspend or terminate your access to the Service at any time, with or without notice, for violation of these Terms or for any other reason, and immediately and without liability where we deem it necessary to protect the Service, other users, third parties, or Deva. You may terminate your account at any time by contacting us. Upon termination, your right to use the Service ceases immediately and we may delete your data subject to our retention practices and applicable law. No fees are refundable upon termination. Provisions that by their nature should survive termination will survive, including Sections 4–8 and 10–20.

17. Export Controls and Sanctions

You represent and warrant that you are not located in, and are not a national or resident of, any country subject to comprehensive economic sanctions or embargo, and that you are not identified on any government list of prohibited or restricted parties. You agree to comply with all applicable export control and sanctions laws and not to use or export the Service in violation of such laws.

18. Force Majeure

We are not liable for any failure or delay in performance caused by events beyond our reasonable control, including acts of God, natural disasters, war, terrorism, civil unrest, labor disputes, governmental action, failures or outages of third-party providers, networks, or infrastructure, cyberattacks, or utility or telecommunications failures.

19. Modifications to These Terms

We may update these Terms from time to time. If we make material changes, we will provide notice through the app or by email before they take effect. Your continued use of the Service after changes take effect constitutes acceptance of the updated Terms. If you do not agree to the updated Terms, your sole remedy is to stop using the Service.

20. Governing Law, Arbitration, Class Action Waiver, and Jury Trial Waiver

These Terms are governed by the laws of the Cayman Islands, without regard to conflict of law principles. Any dispute, claim, or controversy arising out of or relating to these Terms or the Service will be resolved through final and binding arbitration administered under the rules of the Cayman Islands Mediation and Arbitration Centre (CI-MAC). The arbitration will be conducted in English, seated in the Cayman Islands, before a single arbitrator, and each party bears its own costs.

Your right to opt out. You may opt out of the arbitration agreement, the class-action waiver, and the jury-trial waiver in this Section by sending written notice to support@deva.me within thirty (30) days after you first accept these Terms. Your notice must include your name and the email address associated with your account and state clearly that you opt out of arbitration. If you opt out, neither you nor Deva will be bound by the arbitration agreement, class-action waiver, or jury-trial waiver in this Section, any dispute will instead be resolved exclusively by the courts of the Cayman Islands, and opting out will not affect any other part of these Terms.

Right to reject future changes. If we make a material change to this Section in the future, you may reject that change by sending written notice to support@deva.me within thirty (30) days after the change takes effect, in which case the version of this Section in effect immediately before the change will continue to govern disputes between you and Deva.

Individual basis only; class action waiver. All disputes will be resolved solely on an individual basis. You and Deva each waive any right to participate in a class, collective, consolidated, or representative action, and the arbitrator may not consolidate more than one person’s claims or preside over any form of representative proceeding.

Jury trial waiver. To the maximum extent permitted by law, you and Deva each waive any right to a trial by jury.

Coordinated or mass filings. To promote efficient resolution, if twenty-five (25) or more arbitration demands raising similar claims are filed by or with the coordination or assistance of the same or common counsel, you and Deva agree that the demands will be administered together in batches of up to fifty (50) at a time, with a single arbitrator and a single set of filing fees per batch, and that any applicable limitations period is tolled for demands awaiting assignment to a batch.

Notwithstanding the foregoing, either party may seek injunctive or equitable relief in a court of competent jurisdiction to protect its intellectual property or confidential information.

21. General Provisions

Entire Agreement. These Terms, together with our Privacy Policy and any product-specific terms, constitute the entire agreement between you and Deva regarding the Service and supersede all prior agreements. Severability. If any provision is found unenforceable, it will be limited or severed to the minimum extent necessary and the remaining provisions remain in full effect. No Waiver. Our failure to enforce any provision is not a waiver of that provision. Assignment. You may not assign or transfer these Terms without our prior written consent; we may assign these Terms freely, including in connection with a merger, acquisition, or sale of assets. No Third-Party Beneficiaries. These Terms create no third-party beneficiary rights. Relationship. Nothing in these Terms creates any partnership, joint venture, agency, or employment relationship. Notices. We may provide notices to you through the app, by email, or by posting within the Service. Headings. Headings are for convenience only and do not affect interpretation.

Contact Us

For questions about these Terms, contact us at support@deva.me.